smartphone repair simplified solution

info@phonelab.one

+91-8695864141

Privacy Policy

Privacy Policy

1. Information Collection: PhoneLab collects personal information, including Name, Contact Number, Email Address, and Device IMEI, for service purposes only. Additional device-related information may be collected to facilitate accurate diagnostics and repair.

2. Use of Information: The information collected is used solely for communication, repair tracking, and service updates. PhoneLab does not share or sell client information to third parties.

3. Data Security: We implement strict security measures to safeguard personal data from unauthorized access. PhoneLab employees and service technicians adhere to confidentiality policies to protect client data.

4. Client Responsibilities: Clients should back up personal data before submitting a device for repair, as PhoneLab is not responsible for data loss during the process.

5. Third-Party Services: Any third-party software installations or modifications requested by the client will be performed at their own risk. PhoneLab is not responsible for third-party applications or software installed post-repair.

6. Website Data Collection: PhoneLab owns and operates the mobile repair technician, mobile repair job, and mobile mechanic websites, acting as the data controller of your personal data. We collect personal information such as Name, Surname, Address, Payment Information, and Device Information when you interact with our site.

7. Purpose of Data Processing: We process only minimal user data necessary for website functionality and customer security. Automatically collected data is used to identify potential security threats and analyze website performance.

8. User Rights (For European Residents):

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights regarding automated decision-making and profiling.

To exercise these rights, please contact us via the details provided below.

9. International Data Transfers: If you are a European resident, your data may be transferred outside of Europe, including Canada and the United States, to fulfill our services.

10. Links to Other Websites: Our website may contain links to external sites that are not owned or controlled by PhoneLab. We are not responsible for the privacy policies of third-party websites and recommend reviewing their policies separately.

11. Information Security: We secure your data on controlled computer servers with administrative, technical, and physical safeguards. However, no data transmission over the Internet can be entirely guaranteed against unauthorized access.

12. Legal Disclosure: PhoneLab will disclose collected information if legally required, such as in response to subpoenas or legal processes, to protect our rights, ensure safety, investigate fraud, or comply with governmental regulations.

13. Policy Updates: PhoneLab reserves the right to update this Privacy Policy at any time. Any changes will be reflected on our website.

Contact Information: For inquiries regarding this Privacy Policy or your personal data, please contact us at info@phonelab.one.

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